Left Side Exhaust Catalytic Converter for Ford F-150 2015 2016-2020 Naturally Aspirated

WHY A CATALYTIC CONVERTER FAILS:
Converters don’t fail on their own; failure is usually a symptom of a larger problem. This is why it is important to identify the root cause of the failure and perform the repair prior to installing a new converter. Most catalytic converter failures fall under one of three categories:
1. Overheated, melted or broken converters
2. Coated/oil-fouled substrate
3. Structural damage

DIRECT-FIT VS. UNIVERSAL CONVERTERS:
Universal fit catalytic converters have a customizable design with expandable bushings to adapt to connector pipes based on the repair.
They may require specialized fabrication and welding for installation. pre-bent routings hangers and flanges for OE-style direct-fit catalytic converters attach to the exhaust system for a direct-fit bolt-off, bolt-on solution.
No matter what you select, all converters must meet the emission requirements of the vehicle and cannot be chosen by size alone.

WHAT TO DO IF CHECK ENGINE LIGHT COMES ON?
Troubleshoot an illuminated check engine light by making sure the gas and oil caps are on tight and that the oil dipstick is seated correctly.
If the light remains lit, it could be triggered by a faulty oxygen sensor, failing catalytic converter, bad spark plugs, malfunctioning thermostat or bad mass air flow sensor.
If the light remains on, make sure to make an appointment with your service provider as soon as possible.

WHAT IS THE DIFFERENCE BETWEEN EPA AND CARB CONVERTERS:
EPA-compliant catalytic converters are for use on EPA or Federal emissions certified-vehicles, they cannot be sold or installed in California and Colorado and in certain circumstances in Maine and New York.
In those states, you must install a CARB-compliant catalytic converter on CARB emissions certified vehicles in the states of California and Colorado, on all vehicles.
CARB-compliant converters contain more catalyst material in order to converter emissions more efficiently and comply with stricter emissions reduction requirements.
Check the vehicle’s emissions control information label and consult your state’s aftermarket converter regulations to select the right catalytic converter.

RETURN POLICY - 45-DAY RETURN & REFUND GUARANTEE

At egrperformance, we strive for your complete satisfaction with every purchase. If you are not entirely satisfied, you may return any unused product within 45 days of the delivery date for a full refund. Kindly ensure that the item remains in the same condition as when you initially received it.

To facilitate a seamless return process, kindly adhere to the following guidelines:

1. Original Packaging: Ensure returned items are enclosed in their original packaging, including all boxes, plastic containers, bags, and equivalent protective materials.

2. Undamaged Condition: We cannot accept original packaging that has been damaged, as these items are no longer considered new.

3. Tags and Additional Components: The original packaging must also include all tags, information booklets, instructions, stickers, etc. For apparel, please ensure tags remain attached.

4. Secure Packing: Pack your returns firmly to prevent any damage in transit.  If we receive a damaged item, we cannot determine the cause of the damage and will not accept it as a return.5. Shipping Container: Avoid using the item's original packaging as the shipping container. Instead, place items in the original packaging inside a larger, separate shipping box. We recommend reusing the box your items were initially shipped in.6. Necessary Information: Remember to include the original invoice or other essential contact information with your return.7. Confirmation Process: Before returning items, make sure all return conditions are met. Take photos or videos and send them to our customer service team for confirmation. Once approved, ship the products promptly and provide our team with a valid tracking number. We will process the refund within three working days after receiving the item, we will not deduct any fees, full refund, The refund is expected to arrive within 1 working day after the refund is processed.

NOTE:

CUSTOMER SERVICE EMAIL: EGRBETTER@HUANGZHU.WORK

Please make sure to include a note with your order number (e.g., KE-XXXX) inside the package before sending it for delivery.

EXCEPTIONS AND EXPLANATIONS

EXCHANGES

For a quicker exchange process, we recommend returning the item you wish to exchange and then placing a separate order for the desired new item..

Shipping Fee

If you want to return or exchange an item with no quality issues, you will be responsible for paying the return shipping fee. Please note, if the purchased part does not fit due to failure in checking the Fitment information carefully, you will also bear the cost of return shipping. We do not charge for re listing fees. However, if we provide incorrect Fitment information, we will bear the cost.

Product Issues

If you receive an incorrect item or the product has quality issues, we will process exchange or return requests within 3 business days. Since it is our fault, we will bear the cost of returning the goods. However, please follow the return standards to ensure that the items are in new condition and do not affect their resale.

Out-of-Stock Items

In case the product you ordered cannot be delivered on time due to inventory shortages, we will contact you via email. You may choose to wait for the stock to arrive or request a refund.

In case your specific situation falls outside the scope of the policy mentioned above, please do not hesitate to contact us. We will make every effort to support you in resolving the issue.